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"i was so excited to get this system but i was very disappointed"

"i live in a small bungalow which doesn’t bode well for a large house really annoying have tried reinstalling camera and showed full bars on wifi but yet again no ‘live view’"

"the quality of the picture is reasonably good in the day time but night vision is pretty poor even at the enhanced quality setting"

"can't fault them at all"

"my only gripe with this product is the quality of the wall mounts that come with each camera"

"but if they only last a year i will be happy as it’s still more than other more expensive systems"

"in night mode the image is even worse as expected i suppose"

"firstly the night vision just doesn't work"

"better screen masking options to block areas with plants or false alarm"

"i just wonder if i should have sent it back when i realised there was a connection problems ?"

"another main issue is that you cant use local storage without manual downloads or purchase more cloud storage"

"the instructions are pretty useless as this is app based just download the free app and follow the setup prompts"

"night vision is very blurry which is a shame because the daytime images are really clear"

"2 battery life is very limited unless you want the camera to be non operational for most of the time"

"did some research & was almost put off by one or two negative reviews"

"contacted the blink technical support but they were utterly useless repeatedly telling me to make sure it was switched on!"

"my gripes are you get an intruder the alarm sound on your phone will most likely be inadequate as it uses your notification sounds which are in my experience very short but it also means you get false alarms whenever other notifications come down which can be very frequently"

"the main problem is the lag in picking up movement"

"all in all i would not recommend purchasing this product and am seriously regretting wasting my money"

"the only negative for me is the lack of full integration with smartthings"

"setup was super easy but please note you need wall plugs if you're installing on brick walls you get screws included in the box but no wall plugs"

"i would say that if the camera is situated in a busy area then definitely get a power cable as the batteries will not be reliable and you will spend a fortune on replacing them"

"motion detection this is the biggest problem of all"

"i need a replacement for this camera it has no and does not work"

"just no excuse poorly executed"

"further to this when i brought the camera's inside next to the sync module they do work however the live stream lag is extremely poor and hit and miss if it loads at all"

"i tried moving the sync module to 3 different positions but nothing changed still a poor signal"

"do not waste your money"

"by the 8th of november it has stopped working"

"waste of money and i regret resent buying"

"by the time the app opens 10 12 secs and the awful awful lag catches up whoever was at the door has gone"

"just disappointed"

"absolute garbage"

"will be returning this as its just not good at what it is meant to be good at"

"one of the main selling points "2 year battery life" is a total disaster"

"which is a really pointless requirement when you're talking about outdoor cameras"

"further to this when i brought the camera's inside next to the sync module they do work however the live stream lag is extremely poor and hit and miss if it loads at all"

"really disappointed"

"the quality is shockingly awful!"

"you can't distinguish faces 10 feet away just not up to amazon's usual quality just thought i had to review as it was quite disappointing"

"well they are really frustrating!"

"the wifi signal is just awful making the camera close to useless for me"

"part of the problem is that the camera lens is quite distorted and out of focus over most of the field of view and is only really sharp in the center of the image"

"incredibly disappointing that it cannot be used as a trigger for alexa or smart home functions"

"at lowest possible settings it lags terribly even with a high end router and high speed broadband"

"terrible absolutely terrible"

"awful product delayed triggering time which means someone could get out of view before recording begins"

"actually its outrageously poor considering the cost of the camera and i see already that amazon is offering additional additional mounts for a further £9"

"these cameras are one of the best options if you want a close to completely trouble free & wireless installation without having to lay extra wires do anything more difficult than minor drilling with the right accessory mounts you may not even do any drilling at all thus not needing a technician"

"also had to put these up high due to how easy they pop off the wall mount criminals would take them easily lol i’ve just ordered the silicone covers for them so that might help with the cold conditions "

"which means it just hangs from most sockets very untidily"

"biggest waste of money i have ever seen"

"poor show amazon"

"it's an embarrassing product that amazon should not of put there name to"

"the motion detection is delayed so it seems pointless to use it as a communication to talk to deliveries because when they come and the camera records you can’t physically access the live stream as it says ‘camera busy’ as it’s recording?"

"it is now going straight to the garbage where it belongs"

"received the blink xt2 yesterday and was very disapointed"

"if you try to see who's at the door and it fails first time and you try to view again it just says "live view in progress" when it isn't"

"terrible customer service not worthy of the amazon brand in my opinion"

"it's ok but still has faults in design"

"live view absolutely useless"

"this may sound small but its frustrating a little at times"

"as is compared to the nest & foscam models i own i've found using this item very frustrating to the point where i really feel like it's not just limited but actually useless"

"if you need to get an appreciation of the kind of issues then read the other reviews and be aware that some of them are based on completely unrealistic expectations"

"i had planned on adding more cameras to the system but im not left wondering if i would just face the same issues again and with less options for placement it could just end up being wasted money"

"i think blink know there's a manufacturing problem with the xt2s and are going through delay tactics"

"do not recommend as you could be wasting time depending on whether they'll send you a working unit or not"

"i’ve been looking at this for a few months and always been put off by some very harsh reviews of poor performance"

"obviously that is not a satisfactory situation as an unwelcome caller may not be registered"

"if i had been aware of the limited range of the motion sensors i would've probably bought something else i will stick with them and buy more cameras eventually"

"if you bear that in mind you can't fault these at all"

"my camera has good wifi signal too but still delay happens"

"this is basically flawed"

"the camera to wi fi strength reading drops off rapidly with distance and needs a repeater in every room blink give standard complcated answers not applicable to uk internet providers especially with dual frequency routers"

"i’m returning mine as they must be broken"

"i am fortunate enough to have a detached house and there is 1 camera on each side 4 "

"another problem by the way is getting the back of the cameras and almost impossible task i know they have to be waterproof but it is a ridiculous task involving a lot of frustration and asking other people to try"

"we've had some torrential rain since installing them and the camera housing has withstood the downpour a heavy frost did obscure the lens one night until the sun warmed things up"

"all because a lot of people dont know what they're doing i have a mine field of easy to set up and hack things out there and trying to find a security device i can be sure is safe"

"they look good work excellently and have a great feature where you can block out certain parts of the area to prevent unwanted activations which for cheap cameras like these are a brilliant function my arlo set up doesn’t even have this!"

"never written an amazon review before but thought it would be best to warn anyone thinking about wasting money on these"

"i had both cameras mounted within 10 mins i have wooden cladding outside so was quick to do but any surface to screw in the bracket will be quick once you have rawl plugs in if not onto wood"

"i would have been very satisfied except for one massive problem"

"fibre wifi 500mb and this camera is just very slow"

"i did contact customer services and they tried to resolve it and eventually stated it was a hardware issue so they immediately sent me another camera but the replacement is exactly the same"

"there is a short lag for the clips to upload to the cloud but i haven’t found this to be a major issue"

"99 during the limited time sale"

"unfortunately the xt2 camera fog in cold weather making them practically useless"

"one slight issue is that occasionally the signal drops however this can be easily remedied by restarting the 'sync module"

"easily removed and stolen"

"however with constant alerts from motion detection the storage soon fills up it’s not as user friendly to quickly delete videos either to free up space i have hundreds of videos at this point of basically both happening"

"i would advise hat they are put in a discrete or high position to prevent then being stolen"

"they are truly one of the major infuriating electronics"

"1 failed straight out the box with no sound had a nightmare trying to get it replaced and still waiting support team lied to me telling me it was coming in next "few days" it's already been a week and still not materialised despite it having been sat in the dpd depot for the last 3 days"

"in this time the camera may capture someone approaching your front or rear door then during the 10 seconds break completely miss them entering the property or doing damage or anything else that you may want captured"

"dreadful service"

"blergh live view fails often"

"they look good work excellently and have a great feature where you can block out certain parts of the area to prevent unwanted activations which for cheap cameras like these are a brilliant function my arlo set up doesn’t even have this!"

"the biggest issue i found was connectivity reliability the camera loses connectivity with the cloud too often reducing reliability"

"unless i park the car in exactly the same spot every night and set an exclusion zone around the windows there is no way to avoid this"

"the quality is good at distance but the images do become blurred if you zoom in to the max but that being said i think they are good enough"

"they’re brittle plastic and come with just two screws no wall plugs etc"

"constantly losing connection"

"i’m returning mine avoid!"

"it also provides a link to trouble shoot this problem"

"if thinking of buying the recommended camera shields for incelment weather again dont bother the wind blows the water onto the cameras and the fixing stems rust its only been two months save your money and yout valuable time avoid blink"

"originally i changed to blink from the first arlo cameras that were very expensive not as good quality video used batteries that were expensive and only lasted 6 month max before needing to buy new batteries"

"called blink support and they never heard of error message like this and told me to return it to amazon"

"one slight issue is that occasionally the signal drops however this can be easily remedied by restarting the 'sync module"

"the only thing the app is missing for me is that you cant mass download the clips all at once you can however mass delete them"

"you get a decent amount of storage allowance"

"ease of installation pir motion detection meaning fewer false triggers free cloud storage thumbnails in the software to quickly indicate what caused the trigger night vision 2 way audio alexa integration etc"

"if they alarm now i get my torch and go look in my garden or ignore them as for watching footage "

"your lazy programmers can't learn how to escape dangerous characters welcome to the 20th century"

"i've had a blink interior system for some time and i am completely happy with it the video quality and ease of connection operation is unbeatable in my opinion"

"the only slight drawbacks are the max 60 sec recordings before a 10 sec pause but have found so far that 60 sec are ample"

"in some cases the person is already turned around and walked away"

"be prepared for multiple missed events and false alarms"

"another issue the motion detection has is reflections"

"batteries lasted 9 days on the front camera 😂😂 if you want to actually see what's going on at home get a wired one there's literally no point in these the 2 year claim is honestly such nonsense"

"you cant really see faces i spent ages trying to sort it out"

"night vision is poor to okay unless there is some light about"

"daytime quality is ok but the night mode is very blurred"

"night vision has changed to a closer range to cam lense only problem so compared to old xt not quite as good"

"one of the three cameras run out of battery after only 5 weeks of use and the other two also shows low battery"

"would be nice to have a way to reboot the camera and sync module via the app these are working well so far conected to bt home wifi mesh discs edit: few days in a live view on camera and thumbnail snapshot seem to be failing regularly at night when network usage in the house is at its lowest"

"i have ordered and got a washing machine which i love and many household products delivered which is so helpful as i have been told to self isolate"

"9 months later still not fixed the issue reported to management level broken promises of firmware update to address these issues have been unanswered junk camera poor customer support steer clear of this substandard camera that is painful to use"

"update: just 17 days after getting the camera and setting it up i have got a low battery warning"

"when you do a live view there is an awful buzzing sound for a second or so before the audio comes through"

"my garden device is almost dead after one month!"

"i installed outside under the roof to monitor the access back to the garden a part some silly problems with the motion sensor due to the smokes of the boiler i installed it too close my fault it works perfectly: hd video in day night vision that allows to recognise faces but it takes a lot of power of course decent audio quality in night vision it crackles on ios but not android in my case the time lapse to receive the notification is 10sec tested at home and at work using mobile 4g network"

"must admit i really like these cameras but where they fall down is when it comes to setting a schedule regardless of how many cameras you have linked up you can only set it to turn them all on or all of together"

"originally i changed to blink from the first arlo cameras that were very expensive not as good quality video used batteries that were expensive and only lasted 6 month max before needing to buy new batteries"

"don’t even have to worry about the batteries going flat alexa can be set up notify you and even order replacements from amazon"

"also to note sometimes we go or leave by the front door and it doesn’t record"

"as is compared to the nest & foscam models i own i've found using this item very frustrating to the point where i really feel like it's not just limited but actually useless"

"4ghz only solution"

"what then happens if the module or the cam loses signal is that the cam does not work you get a blank grey screen on the the app saying disconnected"

"one dissatisfied customer"

"i struggled for a couple of hours to get it set up so alexa would notify of a 'visitor' but eventually gave up and called amazon who looked up the problem and discovered that it only works in the usa and canada and not in the uk yet?"

"however i set one up outside in the daytime it was fine come night time it was virtually impossible to see anything i had to go outside to look because i thought an extremely thick fog had descended it was literally impossible to see anything at all when the motion detector alerted me to movement i can only assume it was a cat but all i could see was eyes as it moved across my patio"

"it is easy to set up trigger areas within the field of view to eliminate spurious alarms"

"on the good side i like the motion detection and how u can choose what to detest radius and u can schedule them although u can’t pick an individual camera to schedule which is annoying "

"the biggest issue i found was connectivity reliability the camera loses connectivity with the cloud too often reducing reliability"

"the main failing in my view is that it does not reliably reconnect to the wifi if there has been an outage e"

"and they are very inconsistent and have a lot of failed errors the night vision isn’t amazing quite burred you can make out shapes but nothing clear"

"the main problem with this system is the camera quality its poor compared to even the cheap camera systems"

"only limitation is the quality of your wifi signal but the camera system shows how strong the signal is during set up"

"had for 1 week reset twice because it lost wifi signal less that 30cm from router first frost this morning camera picture terrible"

"another surprising and disappointing factor is when i’d contacted amazon in this and asked for them to be replaced they have declined and can only offer a 30 day faulty return policy!"

"we now have a camera at every access point to the property doors windows gates garden fence and not one of them has lost connectivity despite the large area they’re monitoring"

"however i am pleasantly surprised and am not planning on returning this as it stands"

"up my neighbour going to work this morning very easy to install i think it took me longer drilling the walls with 2 holes i have a really expensive wired cameras set up and they are great i was really socked how easy it was i had to drill holes for my wired installation i wish these were about then"

"postman deliveries cars on and off driveway however it can still pick up headlights at night within the self set exclusion areas areas set within phone software so position and direct the lens carefully to avoid false triggers as this can deplete the battery life max life approx 2 years "

"night vision camera clicks noisy when comes on and off and red light is switching on and sensitive to light"

"using the built in speaker is a bit clunky !"

"i am copying a statement from the product description down here and please tell me if any part of that would indicate that "hey btw this camera is totally useless without buying an additional module""

"the mount is a bit feeble and it would be simple to steal one of these if it was mounted low down"

"delay between motion and detection and notification wasted my money as usual with amazon reviews 😡😡😡"

"so this was difficult fiddly and time consuming"

"i'm just saying that this product is not as good as it claims and for that reason it is way way way over priced"

"luckily i had positioned the blink in a corner above the front window so it was well tucked away and wasn't easily spotted"

"can’t give 0 stars sadly!"

"only had few months and app on phone showing that battery's are low health mm to say these last for 2 years is crazy as i only used for short views "

"night vision is rather poor you are able to see a person moving from 10m but that's practically it "

"unfortunately the xt2 camera fog in cold weather making them practically useless"

"update: after amazon responded and suggested another camera in addition to the original i have seen further issues with the blink technology and will be returning both cameras"

"these 2 issues make this device completely unsuitable for my needs so now i just use it as a deterrent"

"however with constant alerts from motion detection the storage soon fills up it’s not as user friendly to quickly delete videos either to free up space i have hundreds of videos at this point of basically both happening"

"it never catches the subject for short events"

"negatives: all four cameras have at some point gone offline leading me to have to delete and reinstall hint: make sure you have all the serial number of the cameras recorded in case you have to reboot them i didn't and had to climb back up a ladder to remove the camera and record the number"

"in truth i was just being impatient and it did connect after leaving it long enough to go make a brew"

"also having not adjusted any settings and previously recieving activation notifications despite movement infront of the camera was failing to detect anything"

"when you can't get it to announce that motion detected and run a routine battery will never last week let alone 2 yearsthis claims that it works with alexa but it doesn't say that it's limited function routines are very difficult to get working triggers impossible ifttt helps with g00gle home amazon edited this review!"

"i believe they've been manufactured in humid conditions and fog when the internal temp drops"

"he can do to help the third advisor couldnt be less interested or helpful if he tried telling me to return them this isnt helpful or convenient ive been without the front camera for 3 days now we bought these after being burgled a few months ago safe to say im not happy in the slightest and ive"

"i would like it to automatically connect to my original ssid even if it is a slower connection"

"i am so fed up with going to the door and finding sales people knocking even though i have a sign saying no cold callers"

"i can manually enable them and disable them but that's a massive pain in the ass"

"fundamental design flaw as it’s too easy to steal"

"works ok indoors when initially testing out the camera albeit the app is very un user friendly and live feed is very clunky at best like the old days of trying to watch a video over dial up broadband"

"these cameras are one of the best options if you want a close to completely trouble free & wireless installation without having to lay extra wires do anything more difficult than minor drilling with the right accessory mounts you may not even do any drilling at all thus not needing a technician"

"i still have some unresolved issues with the camera"

"i have sky tv the connection to router is through a sky hub maybe this is the reason but i am heart broken and very frustrated"

"junk for money"

"i can't stress enough that some negative reviews on this product are down to simple mistakes from the user not the device this inculdes wifi range and the strength of your wifi unfortunately if your have poor wifi you will have delays and possibly connection issues"

"you can section of certain parts of the field of view of the camera to minimise trees & bushes moving around in the wind giving false alerts"

"but this can be helped by being able to set up dead zones in the settings"

"they often don’t work and the camera fires even though it’s set to ignore part i’ve updated the photo in app too "

"and they are very inconsistent and have a lot of failed errors the night vision isn’t amazing quite burred you can make out shapes but nothing clear"

"another problem by the way is getting the back of the cameras and almost impossible task i know they have to be waterproof but it is a ridiculous task involving a lot of frustration and asking other people to try"

"not many false alarms sensitivity can be turned down during windy weather and areas of the frame can be ignored so it doesn't pick up buses seen over the back gate "

"overall i'd recommend you buy this product however there are some big issues that may stop you"

"it has no secure mount and is a clip on so would have concerns of theft ironic i know so i have purchased third party secure cradle that screws together"

"the "advanced zoning" doesn't work or is very intermittent on some of the xt2 cameras"

"very easy to install all it takes are a couple of drilled holes and that's it"

"if you have got weak signal near your camera i would recommend you get a tp link powerline wifi extender available on amazon on the positive side: the camera runs on two batteries that are included these are meant to last for two years i haven't had it for long enough to comment on this the camera comes with a bracket and screws included"

"now the biggest downside to this system: the night vision!"

"random issues with connection and camera stops recording have to reset the box then"

"massive delay in showing you the image when you get a notification or just want to view"

"wake up the next day your stuffs gone but at least you’ve got a video of some masked thieves stealing your stuff"

"as is 4 stars only and the price is the saving grace in comparison to other systems on the market"

"they can log into and adjust your system if you are having issues so maintenance is automatic with regular software updates which self install"

"most irritating though was because app kept crashing the number of logins in a session is apparently quickly hit and access cannot continue since user is locked out for an hour for security"

"upon looking on the blink community forum it seems like an on going issue that has yet to be fixed"

"quality is ok but it's a rip off unless it can trigger events might as well put a cheap webcam in a plastic bag"

"i get over 50 alerts per day busy road and battery lasted around 2 months"

"i regret buying them"

"the android app is easy to use but a bit slow to connect"

"i set mine up checked the live feed once then found out that it must have been a fluke because it didn’t work once fitted"

"its massive selling point is the fact the cameras have zero cables!"

"i'm going to look into my legal rights as not fit for purpose but past amazons return window"

"if amazon were to make this camera with the option of hard wiring with both power mains and internet cables this camera would sell like hotcakes"

"i would like to see the ability to connect these to more than one network or ssid as i use a wifi repeater if the repeater goes down for some reason the camera connected to the repeater would be useless"

"okay there are accessories that enable you to enclose the camera in other colours but many will not think of this and will simply not buy the camera as it's black?"

"your lazy programmers can't learn how to escape dangerous characters welcome to the 20th century"

"this proved to me that this product can’t be good if can only offer a 30day warranty"

"blink support advised i needed another sync module which is not available at that time nor do they have any eta"

"another surprising and disappointing factor is when i’d contacted amazon in this and asked for them to be replaced they have declined and can only offer a 30 day faulty return policy!"

"battery life unknown at the moment but the claims are 2 years the app is super simple and useful too as it allows all settings to be done from anywhere any time"

"i’m returning mine as they must be broken"

"to make things worse technical support makes you waste time when contacting them with the usual "try to move the camera" "try to change batteries" "try restarting it" etc"

"at lowest possible settings it lags terribly even with a high end router and high speed broadband"

"more annoyingly in trying to find a suitable location to refit the camera that was meritful in terms of camera angle but also would actually connect to the sync module i held the camera at various points around the walls outside my house to see whether it connected to the sync module and it seemed ok in a couple of spots so i picked one and drilled more holes and fitted it to the wall for a second time"

"just no excuse poorly executed"

"at night the infrared image is useless most of the time"

"i installed outside under the roof to monitor the access back to the garden a part some silly problems with the motion sensor due to the smokes of the boiler i installed it too close my fault it works perfectly: hd video in day night vision that allows to recognise faces but it takes a lot of power of course decent audio quality in night vision it crackles on ios but not android in my case the time lapse to receive the notification is 10sec tested at home and at work using mobile 4g network"

"i was quite excited to try out this camera but was disappointed by the lag time its nuts upto 7 seconds lag viewing live footage"

"currently the app lacks a schedule to arm or disarm the system"

"postman deliveries cars on and off driveway however it can still pick up headlights at night within the self set exclusion areas areas set within phone software so position and direct the lens carefully to avoid false triggers as this can deplete the battery life max life approx 2 years "

"its seems to me like the product has been rushed out in beta form and is not yet fit for purpose"

"unfortunately i'm unable to recomment this product the basics here is it needs to be reliable enough to leave and bring up footage when needed not constantly check its connected"

"must be a faulty camera xt2 the other 2 x xt cameras are working very well indeed no problems at all"

"appalling product and dire customer service"

"there is an unacceptable delay between the camera picking up moment and the image appearing on your phone or tablet"

"the only way to turn it off is to remove the batteries"

"other times it picks up motion in the disabled grid"

"more annoyingly in trying to find a suitable location to refit the camera that was meritful in terms of camera angle but also would actually connect to the sync module i held the camera at various points around the walls outside my house to see whether it connected to the sync module and it seemed ok in a couple of spots so i picked one and drilled more holes and fitted it to the wall for a second time"

"do not believe the slick adverts for this unit as they paint a false picture they are obviously primed with knowing someone is at the door etc"

"my biggest issue was the night vision when there was any other light from lichen windows or the ir light on a different security camera"

"on tripped recordings they all miss the initial stages with the recorded footage only capturing the final moments such as the ‘intruder’ walking away"

"could do with a locking screw to stop it being removed so easily"

"but the supplied mounting is utter crap"

"works with echo devices but you need a fast upload and download speed for this to work else alexa will fail to connect"

"ironically a picture on the amazon sales listing which i saw before purchase shows the camera mounted at an entrance door which is in a reachable position"

"i think blink know there's a manufacturing problem with the xt2s and are going through delay tactics"

"but its grossley underdeveloped lot more work needed to make this a "market leader""

"the camera brackets are a bit flimsy and i am worried that the next gale will blow them of the brackets"

"g frosty morning the images become unusable because of condensation!"

"i wish i had done this broom handle test to begin with as it took three attempts screwing this one camera into brick to find a spot that worked which was a real pain and to be honest i was close to sacking it all off and sending it back for a refund after it didn’t work the second time"

"not what i expected at all very disappointed"

"doesn't tell you when you move really annoying"

"pretty poor "

"the quality and subscription services is amazing i've got two of these one inside and one outside using 3rd party cover and i can't fault them at all"

"my only gripe is for a camera it's quite expensive and i think personally the monthly charge is a bit high for the premium service"

"it’s also more expensive per month so please do not waste your money"

"update: after a few months of use the camera is even worse than i initially stated"

"it works all the time not like the cheap ones that constantly needs a reset it's only expensive if it doesn't work"

"furthermore it will frequently suffer from connection problems with the picture freezing or cutting out entirely"

"my main issue is that the home away assist function did not work correctly"

"i understand the features of the nest aware subscription but the camera is pretty useless without it so you're forced to take it if you want the camera to be usable"

"image was very blurry returned"

"great quality product but unfortunately very limited features"

"i am now struggling to see how this device gets some of the negative reviews when it works brilliantly"

"the image the camera displays can be 20 30 seconds delayed from real time making it utterly useless in situations where real time monitoring is important"

"i constantly get false alarms and alerts"

"main problem is that if someone with a cell phone is in the room it often fails until they leave"

"the only negative is that it looks quite ugly compared to my logicircle but i guess you can't have everything!"

"it does not like stone or brick walls"

"the power cable is long enough to connect the camera at ceiling heigh to a floor mounted power socket but only comes in white therefore it depends on the background wall colours whether it looks good or not "

"also alexa skill does not work i say alexa show living room it flickers but does not work"

"great idea poorly executed and there are more effective cheaper ip cameras out there"

"don't waste your money"

"unit started to get extremely hot before it stopped working"

"waste of money"

"i bought a cheap camera and it was so bad i returned it to buy this"

"my biggest problem with these cameras is that one and it was always the same one would lose internet connection for no obvious reason"

"if you have a break in and the camera misses the right moment faces or other particularities it was all a complete waste of money"

"lack of thought with some features including poor alerting and no secure sharing option"

"expensive but it allowed me to check on my two young children when they slept as both are poor sleepers"

"it has turned out to be a total waste of money without the ability to record!"

"quite disappointed considering all the other nest products i have that work fine"

"extremely frustrating that tech support couldn't understand this and all they kept saying was "it was working as intended" and saying "we'll have to agree to disagree" when i was saying any security product giving off so many false positives was not good"

"the only negative is that it looks quite ugly compared to my logicircle but i guess you can't have everything!"

"the video is delayed by about 2second and the app is quite sluggish generally"

"i don't believe it's possible to export clips when you aren't subscribed which makes the cameras fairly redundant"

"i sorted the problem by ringing virginia who altered the router remotely and allowed it to auto select a clear channel and since then for the last 2 months the system has been faultless"

"and the nestaware is outrageously expensive $100 pa!"

"so overall i think it's a terrible product and the worst customer service i have every had"

"i love google and by proxy nest but this device is a waste of space and does not do what it says on the tin reliably enough for us to keep it"

"as a security camera it also falls short"

"i don't have slow wifi or slow internet and for comparison my previous camera would work at 720p resolution perfectly that was its maximum resolution and i can watch youtube and netflix in full 1080p hd with no issues on my connection"

"and without it is a useless product as a security camera"

"the only reason for a 4 star rating and not a 5 star is the connectivity issues we experience with it recording while we are in the house when it should not!"

"i had tried other cheaper cameras all of which had issues and flaws in set up"

"great piece of kit only issue is it does seem to switch it's self off now and again"

"i found the software a bit lacking and the cloud storage subscriptions are not suited to myself but i appreciate that right now q1 2016 storage of 24 7 1080p video is prohibitively expensive"

"i’m not going pay ridiculous amount monthly for it"

"furthermore it will frequently suffer from connection problems with the picture freezing or cutting out entirely"

"so let's say you want to schedule all of you cameras coming on for some event you've going to have to tap a ridiculous number of times to setup something that seems like it really should be trivial"

"it really is a shame as the actual hardware is great and works really well but software is very lacking and the service is inexcusable consider the upfront and ongoing cost"

"we got fed up returning them for replacements and got them all refunded and bought some nest cameras having had a positive experience with the nest outdoor camera we bought not long ago"

"they so much as lift there lazy fury bums up and i get a notification"

"thieves could rob your house and you will have no evidence and the added frustration of having spent money on a cam"

"i notice meany rather disparaging comments about the cost of monitoring"

"a super quick estimation which could be totally incorrect sees an uncompressed video at a peak rate of 24mbit s yielding 8mb s so 8 * 3600 means 28gb per hour 696gb per day 20tb per month and a whopping 240tb per annum"

"i subscribed to the nest aware subscription after my free month trial ran out but i was completely worn down by the constant false alerts"

"the only downside is of course the ridiculously high cost of the archive service which i've not bothered with i'm afraid"

"only issue we have that sometimes it goes off when we are at home for no reason even though are settings dismiss this when we are at home"

"i would have thought 7 days storage foc would have been a good value add"

"i found the software a bit lacking and the cloud storage subscriptions are not suited to myself but i appreciate that right now q1 2016 storage of 24 7 1080p video is prohibitively expensive"

"the camera freezes the android software is poor to the point of being useless"

"this was just rubbish"

"edit camera feed lags and freezes constantly and is often down"

"works exactly as stated"

"however i still gave it three stars because despite the connection errors the rest of the product is great"

"it works all the time not like the cheap ones that constantly needs a reset it's only expensive if it doesn't work"

"please save yourself from wasting your time and money and avoid these"

"however it is being used as a granny cam and it is really useful and crucially reliable even in a low wifi signal area as long as you dont mind sacrificing 1080p and can make do with 720p which i can"

"i understand that they have to make money but there are plenty of other cameras on the market that do offer longer timeframe storage so this makes the nest camera an inferior product sorry to say that"

"cons: nest back end frequently go off line making this a useless addition"

"keeps on losing connection making it a pointless piece of kit"

"one of the cameras failed after a month and got replaced after a torturous process with customer services and frankly the camera is poor"

"there's an utter lack of basic features behind the scenes that really becomes apparent after the novelty wears off and then the dent in your wallet starts to really hurt"

"my samsung was noticeably lower in sound than my partners iphone so we have purchased a cheap entry level audio monitor which we use together with this camera for added peace of mind"

"that means you don't get the fancy algorithm processing for your video so i constantly get false alerts!"

"i don't consider the nest camera price "disposable" and given that i am not alone in having problems i think nest needs to improve their qc"

"£300pa £30pcm for 30 days recording on 1 camera additional camera subscriptions are discounted to half price for additional subscriptions a fast and reliable internet connection is required"

"buying subscriptions for additional cams is a nightmare"

"i'd have liked more fixing options and more ways to bend and a longer stem"

"power cable connection is utterly **** have used cables that are working with other devices 100% but our camera is consistent in shutting off needing the cable to be reseated"

"disappointing ir quality too much reflection leading to distorted images from reflective service at night"

"there is a 30 day free trial of the cloud after which you need to pay either monthly or yearly for either 10 days or 30 days history to be accessible you pay one cost for the first subscription and each camera subscribed after this is half price the subscription can be cancelled at any time"

"sunrise outside and notifies randomly a lot"

"they even promised a free subscription which never materialised"

"even at its highest resolution in broad daylight you wont make out any faces or even license plates on cars so i would not recommend this if that is what you want it for"

"we tried this at all streaming qualities and same problem"

"thieves could rob your house and you will have no evidence and the added frustration of having spent money on a cam"

"my only gripes are even with a fast internet connection 120mbps down 10mbps up the stream can bog down a bit as it's my understanding the camera first uploads all footage to nest and then your devices computer are streaming the footage from nest's servers rather than the camera directly so any weak links in these connections can result in a jerky stream"

"i notice meany rather disparaging comments about the cost of monitoring"

"i spent an hour on the phone with a google senior advisor and he told me 'this is a known issue and we are working on a fix please wait indefinitely until we may or may not be able to fix this""

"for my purposes and what i use my camera for these issues while mildly irritating are not deal breakers and i will tolerate them"

"only disappointing part is that i cannot record anything!"

"1 person finally came back saying its gone forever and they can't do anything"

"maybe there wasn't a defect but there was a huge design problem if this is how it is meant to work"

"first of all i had a major marital issue i needed recorded as proof for legal reasons"

"the nest is a nightmare after your free trial ends"

"a regular ip camera with no cloud backup once the 30 day trial subscription ends and most regular ip cameras with 1080p displays and no cloud backup are 3 5x cheaper than the nest cam the subscription cost of 8 quid a month is just too high to justify when competitors like tplink kasa cam offer 3 days"

"maybe i was unlucky to get a problematic unit but i think that there are deeper problems with nest's hardware and or servers so i will be getting a different brand"

"the sensors were a little overly sensitive the movement of shadows caused by clouds and sun could trigger an alert"

"it has a function that disables recording video alerts if you are at home ideal for what i need and this function can be switched off"

"previously we had been using a couple of cheap wifi ip cameras chinese bought here on amazon that were a nightmare trying to get them to connect to the network and used really clunky software"

"less than 3 days in place the 3 month trial subscription just 'falls' off my account and loses the video history"

"very quiet and constant static noise in the background which is very annoying"

"this is a major flaw with the app"

"the mic is nowhere near as sensitive as the old dropcam mic was though"

"you enter the name and press next expecting to be asked for a password or some additional settings but instead nest starts trying to connect"

"i called nest support and followed their instructions when i eventually got through but nothing worked"

"sometimes i get a sporadic alert because of sound detected while she clean but then i go to the timeline and no event is recorded or the static picture sent to email doesn't show anything"

"at almost £100 a year this is crazy money and not a recurrent cost i'm prepared to pay for"

"it will not record unless you subsribe"

"their whole accounts order system is really broken"

"i also purchased one to go outside and have tried external casings for it but all are useless at night so don't bother"

"this has the potential for a great product let down by attention to detail"

"love the app but it gets stuck sometimes when scrolling backwards"

"another point maybe it's only relate to my device the new uk plug adapted stopp working after 2 days and i had to return it for replacement"

"sadly the show lets it down rather owing to its auto cut off every 30 minutes and by not allowing the nest cam to transmit sound from the baby’s room"

"you can look at them and see what's going on but everything else is either prohibitively expensive for an already expensive device or lacks consistency"

"less than 3 days in place the 3 month trial subscription just 'falls' off my account and loses the video history"

"buying subscriptions for additional cams is a nightmare"

"however despite everything i looked at i didn't realise that this camera and it's storage subscription service only works in a limited number of countries"

"started off so well but got gradually worse"

"purchased 11 12 15 and it gave up the ghost completely by the 25 01 16"

"really disappointed in these and in nest"

"i bought a cheap camera and it was so bad i returned it to buy this"

"frequent disconnects"

"originally had two of the motorolla cams but they didn't have the wide angle lens and then when hubble their platform was updated in june 2016 and we lost the feed for over 24 hours and their communication about it to everyone was so poor we went for two of these nest cams"

"in some cases apparently the camera can still transmit pictures but in my case failed means no pictures"

"it removes a lot of the awkward configuration needed for ip cameras at the cost of tying you to nest for full functionality"

"i have great internal wifi and broadban connectivity reverted back to foscam cameras which just work"

"it's not a cheap option"

"but as soon as i was forced to pay for the monthly subscription it started to go wrong could not recall past 'events' and then on occasion website would not pick up the webcams"

"pain in the behind and renders this useless as it's so unreliable"

"since using the nest we’ve had not a single drop out"

"both of mine keep failing"

"delay in live streaming even with the fastest broadband speed 150 mbps "

"i bought this camera to spy on my dogs but also to make sure that i could spot if there was a fire in case the fire alarms go off "

"poorly designed"

"it drops one star however as the video quality is not great but usable"

"one of the cameras failed after a month and got replaced after a torturous process with customer services and frankly the camera is poor"

"so overall i think it's a terrible product and the worst customer service i have every had"

"everything worked well and out of nowhere a new feature is forced on the cameras"

"previously we had been using a couple of cheap wifi ip cameras chinese bought here on amazon that were a nightmare trying to get them to connect to the network and used really clunky software"

"when it disconnects if it can't reconnect immediately the app just stops and closes without giving an immediate alert that it has disconnected"

"downsides are the actual nest app is so slow to load"

"tried turning on and off several times with no joy so decided to remove the camera from the account and re install"

"i tried to subscribe but my post code was continually rejected"

"my advice at the moment is to avoid these cameras"

"i could not reinstall and wasted over an hour"

"they are on average delayed by 1 2 minutes"

"nest app very good cons: lots of false alerts due to its picking even lights in the hall etc"

"people lose get their cards damaged all the time need to have them replaced it happens !"

"secondly the reason we got it was the movement and sound detection and notification system which worked well initially but gradually got worse to the point we would hear the baby crying out and the app was saying there was no issue"

"i've given nest plenty of grief over the last several weeks regarding their products and my frustration with them but i think i need to be fair here and re write my review about the indoor cameras and their subscription fee"

"ignore the poor reviews"

"the problem is i don't want 10 days cloud storage therefore i don't pay the £8 per month £80 per year subscription"

"disappointing ir quality too much reflection leading to distorted images from reflective service at night"

"the apps and website are up to date and the camera has the specs you want 1080p night vision microphone speaker "

"worse you pay a lot for the cameras and then they are still fairly useless without paying an annual subscription as well"

"if you change country after the 30 day free trial has begun it will be cancelled and you will not get it back personal experience nest support is utterly useless and slow"

"however a number of outage to nest's servers means that there is no way to view the output from the camera"

"neighbour got broken into and camera caught the whole thing great devce"

"the software is rubbish"

"so works well but if a payment does not go through expect a pile of trouble"

"this camera is as good as useless"

"they drop offline from time to time for no apparent reason and trigger at the slightest movement which leads to a classic "cried wolf too often" problem"

"at the moment all movement gets flagged and there is no algorithm for the software to learn what matters like the cleaner arriving and what doesn't her then working around the house"

"if you're on a connection with a data cap then look elsewhere because everything gets uploaded and there's no alternative"

"you can't use them at all without using the supporting software and services and herein lies the problem"

"the picture and sound sent by the camera are by my estimation anywhere from four to six seconds delayed and the picture isn't smooth it's very choppy barely one or two frames a second at times"

"there's an utter lack of basic features behind the scenes that really becomes apparent after the novelty wears off and then the dent in your wallet starts to really hurt"

"the only negative is that it looks quite ugly compared to my logicircle but i guess you can't have everything!"

"the setup process was the first sign of problems"

"but what killed the deal for me was its advertised as 1080 resolution but i just cant see how it is"

"i've given nest plenty of grief over the last several weeks regarding their products and my frustration with them but i think i need to be fair here and re write my review about the indoor cameras and their subscription fee"

"if you have a break in and the camera misses the right moment faces or other particularities it was all a complete waste of money"

"but it also gets very hot too possibly due to the constant streaming to the cloud service"

"i found the software a bit lacking and the cloud storage subscriptions are not suited to myself but i appreciate that right now q1 2016 storage of 24 7 1080p video is prohibitively expensive"

"if you have a break in and the camera misses the right moment faces or other particularities it was all a complete waste of money"

"the netatmo welcome was absolutely rubbish with huge lag and no 2 way audio"

"i am now selling it and buying from another brand as completely useless"

"i spent an hour on the phone with a google senior advisor and he told me 'this is a known issue and we are working on a fix please wait indefinitely until we may or may not be able to fix this""

"all worked great during the free trial but when i tried to subscribe to nest aware so many problems they cancelled my subscription without telling me so my home wasn't being protected"

"don't make me laugh"

"i found the software a bit lacking and the cloud storage subscriptions are not suited to myself but i appreciate that right now q1 2016 storage of 24 7 1080p video is prohibitively expensive"

"the need to have the nest aware package does not bother me too much"

"one camera is faulty"

"however i had an issue where a payment bounced because a card had expired"

"i do this when the dogs merge with the sofa and i can't find them"

"my terrible experience with them is that i had the free trial and something went wrong their end and it was all deleted"

"such a shame so much time wasted!"

"about 10 days ago i received notice that my payment for the monthly fee had not gone through well that was not right as funds are pretty plentiful and was only12 pounds i contacted cs right away it turns out it was my mums bank card that had just been lost and was being replaced so in other words nest taking payments off a card rather than straight from a bank account !"

"unfortunately nest cam doesn't work with my bt infinity router and nest support couldn't get it working so i have had to return it"

"however for people looking to use the camera for monitoring pets children or the elderly as well as in many other use cases these same issues certainly would be a problem"

"you enter the name and press next expecting to be asked for a password or some additional settings but instead nest starts trying to connect"

"as others have mentioned the camera is basically useless without a subscription which comes on a hefty price"

"i have other non nest hd cameras that are much faster to load i just can't understand why it's so slow"

"website not very useful for support when it comes to unit not working"

"because of that i no longer want this product i want one that works with me not me working around it"

"i have literally 20 emails from 17 different people all saying different things and being lied to"

"i could not find an app that worked with the nest and your browser will not be able to run the website because nest are using flash to playback the nest picture and flash is not supported"

"it's not the cheapest but it's well build and good quality"

"once i'd resolved the router problems set up was done in about 2 minutes"

"as it is these cams are let down by a poorly thought through expensive service"

"it's not yet alerted me to any security issues but that's because there haven't been any and hopefully there won't"

"i have just noticed that the app doesn't always show the activity though well today it didn't"

"the first thing i noticed was the picture quality was great but that the fish eye distortion just too annoying due to the extreme wide angle"

"very quiet and constant static noise in the background which is very annoying"

"original review below: i bought this camera to replace another far cheaper camera and considering the significant financial investment i expected a truly first rate product"

"i've spoken email to about 30 people all of which do nothing"

"about 10 days ago i received notice that my payment for the monthly fee had not gone through well that was not right as funds are pretty plentiful and was only12 pounds i contacted cs right away it turns out it was my mums bank card that had just been lost and was being replaced so in other words nest taking payments off a card rather than straight from a bank account !"

"to store the recordings you do need to pay the subscription which i haven't done yet"

"this device is rubbish"

"so let's say you want to schedule all of you cameras coming on for some event you've going to have to tap a ridiculous number of times to setup something that seems like it really should be trivial"

"this is after actually capturing a cleaner stealing stuff from our holiday home"

"there’s no power cuts and my ring camera is connecting perfectly although that has its own problems tbh so it’s not the internet"

"it's true that these are next to useless with nest aware currently £80 a year for the first cam then £40 per cam after that"

"i have found that if you view the video feed through the nest website not the app then if it disconnects it seems to reconnect itself and you can carry on watching the video from the camera"

"daily i'm getting notifications saying something is happening just to make panic and see that there's nothing there"

"i opted to take the 14 day storage plan for 2 cams at 12 pounds per month all worked fine and was able to capture and store copy of a section that showed mum having a fall and just how good the response was to the incident on the day"

"it's in a holiday home and i have no access to it easily otherwise it would go back"

"easy to add to current system and delivers as stated"

"two way talking is rubbish"

"1 person finally came back saying its gone forever and they can't do anything"

"if you're on a connection with a data cap then look elsewhere because everything gets uploaded and there's no alternative"

"software needs a little work"

"i really wanted this camera to be good so i could buy a few for around the house and also in the garden using the waterproof cover but it just doesn't work as it should"

"i'm now going to buy some smoke alarms"

"i have 3 nest smoke detectors and this should compliment them"

"i did return it but my decision was based on it just not really fitting with my requirements and not a flaw in the product"

"it stops recording randomly logs me out won’t load constantly"

"for my purposes and what i use my camera for these issues while mildly irritating are not deal breakers and i will tolerate them"

"i didn't think it through and bought this as i trusted the nest brand name"

"i also didn't like that i could only access the camera from the nest app"

"only disappointing part is that i cannot record anything!"

"i do not like this camera i have an indoor one that look through a window but there’s a glare of the window then there light which shows there’s a camera on show and at night reflects of the window making the camera useless "

"they've done nothing about it"

"pain in the behind and renders this useless as it's so unreliable"

"not sure how nest google feel they can justify a lesser product for over twice the price?"

"the main problem with these ip cameras is a robber only needs to cut the incoming telephone or cable feed and it's completely dead and useless"

"there's an utter lack of basic features behind the scenes that really becomes apparent after the novelty wears off and then the dent in your wallet starts to really hurt"

"yeah the camera looks nicer but you’ll regret you paid so much for something that just doesn’t work at all"

"i think the camera must get triggered my changes in light level entering the room don't know though"

"do not buy this camera"

"without subscription you get motion and sound alerts but they don't work reliably"

"setup did not work with wifi and was forced to connect the cam to a pic first"

"i cannot see a thing and it is most definitely not 1080p"

"secondly the reason we got it was the movement and sound detection and notification system which worked well initially but gradually got worse to the point we would hear the baby crying out and the app was saying there was no issue"

"expensive piece of kit that we will not buy again"

"i"ve also created a dedicated wifi network in the house for the cameras as we found that they interfere with bandwidth if using the regular network"

"but eats into your data allowance like no tomorrow not a problem if you are on a contract with your mobile phone company"

"they worked fine so long as nothing happened but as soon as they detected movement they switched themselves off for up to 24 hours"

"you have to purchase cloud memory for this to really be useful so ur paying allot of money to buy it and then a monthly fee on top to use it in full the audio is the big problem here when you press and hold the audio button one way at a time only you cant hear the other person speaking once you let go of the button you have to wait for a few seconds before you can start hearing the other person"

"this is as others have stated a glorified expensive peephole"

"it comes with a lond powere lead which makes life easier for positioning"

"couldn't ask for more"

"daily i'm getting notifications saying something is happening just to make panic and see that there's nothing there"

"after a few weeks of using the camera we did notice that the audio quality via our phones was somewhat lacking"

"as suggested i setup the unit with the ios app which was straightforward enough once i realised that i didn't register as logging in was actually registration"

"nest have thought of everything pull tabs for opening everything with ease instructions on tabs to guide you through the process so you don't miss a step"

"less than 3 days in place the 3 month trial subscription just 'falls' off my account and loses the video history"

"i was only in my garden connected to the wifi so it can not be blamed on poor signal"

"i would only recommend if you want to speak to your dog at home otherwise it's useless i own the whole nest range and the camera lets the trio down!"

"its only a small living room so why the blurry image"

"a super quick estimation which could be totally incorrect sees an uncompressed video at a peak rate of 24mbit s yielding 8mb s so 8 * 3600 means 28gb per hour 696gb per day 20tb per month and a whopping 240tb per annum"

"also the nest apps home away feature isn't faultless sometimes it thinks i'm home when i'm not so cam doesn't automatically turn back on"

"one of the cameras failed after a month and got replaced after a torturous process with customer services and frankly the camera is poor"

"i'm in trouble with my wife for wasting my money and i am tech savvy!"

"the nest software has gotten better and far more reliable too and its just wicked"

"disadvantages of using nest cameras over standard cctv are: higher initial cost per camera and optional monthly annual subscription fee"

"i'm sure you enjoyed it the first time let's have you do it all over again so you can really appreciate the flat design and pretty fonts"

"we had some caught in the act of stealing things and no proof"

"so i have a camera i cannot recover or return"

"there’s no power cuts and my ring camera is connecting perfectly although that has its own problems tbh so it’s not the internet"

"then i tried to purchase again and the website says "correct your errors" when there were no errors on the page so i still can't subscribe"

"great cameras but i don’t like the fact you have to pay a subscription service especially because amazon sell similar cameras for less with no subscriptions needed"

"the first one had a faulty power socket and kept switching itself on and off"